December 14, 2020:

Cote Evans LLP, Crash Space Appraisals LTD. and The Fournier Auto Group worked together to achieve a positive outcome on a denied ICBC total theft claim.
Crash Space Appraisals was retained by Cote Evans LLP to provide expert opinion on a high-profile claim as reported by several television and media outlets. The claim was complex in that the loss date was October 2017 and our role was to determine
what, if any damages were related to the vehicle claim after a two-and-a-half-year delay by ICBC on accepting the claim.
After reviewing the vehicle, we were able to determine several of the damages appeared to have been consistent to the loss details and timelines, contrary to ICBC management review and secondary assessment.
We provided a detailed report and estimate documenting our findings and ICBC’s file handling oversights to Cote Evans. A court date was set for December 2020. Prior to attending court ICBC commenced settlement proceedings. As part of this process, we consulted with Cote Evans regarding the vehicle value, and anticipated salvage return. We recently were advised that a positive settlement on the claim was agreed to with ICBC on behalf of the customer. We are pleased with the outcome of the claim and settlement for the client.

Rick Setter,
Owner Crash Space Appraisals Ltd.



January 31, 2020: CCRP Announcement 

David Ribeiro, director of Industry Relations for the Automotive Retailers Association, and Rick Setter, president of Crash Space Appraisals Ltd., are excited to announce that effective February 1, 2020, Crash Space Appraisals Ltd. will take on the role of administrating the application process for the Certified Collision Repair Program (CCRP) for the Automotive Retailers Association (ARA). The ARA will retain ownership of the CCR Program and continue to be a voice for the collision repair industry while advising about program requirements and any changes that made necessary as the program evolves. The CCR Program’s affiliation with the national accreditation program, CCIAP, overseen by the Automotive Industries Association (AIA) will remain unchanged.

“Rick will continue to provide his annual audit services for collision repair facility to ensure your place in the CCR and CCIAP programs,” said David. “We believe this will provide you with a strong hold in maintaining your business strengths, growths, and achievements as well as streamline the initial and renewal audit processes for all parties involved.”

With recent changes announced by ICBC, and the public insurer’s recognition of the CCR Program as a provincial and national accreditation standard, this is an opportunity to upgrade your collision repair facility to successfully meet the requirements for program enrollment and acceptance.

“We look forward to continuing the success of the CCR Program,” said David. “We will work to foster and grow membership and program recognition for collision repair facilities in the British Columbia marketplace.”

If you are not already an approved CCR or CCIAP Program facility and want to learn more, please contact Rick at for more information.



June 13, 2019:

Rick & Kaitlyn attended the ARA AGM & Annual Golf Tournament, where they enjoyed a fantastic day on the course at Quilchena Golf & Country Club, and Crash Space sponsored a hole. The annual tournament generates funds towards the Automotive Retailers Foundation (ARFI), which we are pleased to be a contributing factor to.

The ARFI is a registered charitable foundation in Canada. Among its other activities, the ARFI provides for bursaries and scholarships to aid students and prospective students in automotive trades training. In 2019, there were two new scholarship awards and four bursaries added, bringing the total amount available to $20,000.00.

For more information on the ARFI, the available scholarships and bursaries, and for application information, please follow the link below.

Rick & Kaitlyn on the golf course.




May 25, 2019:

Rick & Kaitlyn attended the Automotive Retailers Association B-Car AGM, held in Harrison Hot Springs, BC. Rick was pleased to deliver an overview of a new training program he is developing with Ken Hendricks of the ARA.

The training will focus on increasing the recyclers understanding and insight into the collision industries estimating and repair processes. Among other topics, the training will also focus on advanced vehicle designs, composition and technology.

Look for the training to be released in the fall of 2019!

Rick speaking at the ARA B-Car AGM on May 25, 2019.